Frequently Asked Questions

Frequently Asked Questions

Hot Glass Show

Amenities

Top
Can I bring my pet to the Museum?/ Do you allow dogs in the Museum?

Service animals are more than welcome in the Museum.  However, we do not allow pets. There are multiple pet boarding services in the Corning area, for a listing, see here.

Top
Can I park my RV in your parking lot overnight?

Because we have so many visitors, we can't accommodate RVs in our lot overnight, although you are welcome to park there during your visit to the Museum. However, there are a number of RV camps in the area. Visit the Steuben County Conference and Visitors Bureau for more information.

Top
Can I smoke in The Corning Museum of Glass?

No. The Corning Museum of Glass is a smoke-free facility. Visitors may smoke outside if they wish.

Top
Can visitors access the Internet here?

Yes. The Museum campus has free public wireless internet access (WiFi) in most areas including the GlassMarket Café, the Rakow Research Library and The Studio. The signal may be weaker in some areas than others.

Follow these instructions to connect on your Android device:
Go to Settings and touch “Wireless and networks.” Touch “Wi-Fi settings.” Touch to turn on your device’s Wi-Fi setting. Select “CMoG Guest” from the list of Wi-Fi networks.

Follow these instructions to connect on your Apple device:
Open the Settings app and touch “Wi-Fi.” Make sure Wi-Fi is ON. Touch “CMoG Guest” from the list of available networks.
For more information see Mobile FAQs.

Top
Do you have an automated teller machine (ATM)?

Yes. We have an automated teller machine (ATM) that is located on the Lower Level, adjacent to the GlassMarket Café.

Top
Do you have strollers available?

Strollers are not available from the Museum, but we do encourage and allow their use in the Museum.

Top
Do you have wheelchairs available?

Yes. The Museum is wheelchair accessible, and wheelchairs are available at no charge on a first-come, first-served basis. Please ask a Guest Services Team Member or a security guard for assistance. We regret that wheelchairs may not be reserved in advance.

Top
What are your payment options?

We accept cash and Visa, MasterCard, Discover and American Express credit cards. We do NOT accept personal checks or travelers checks.

Top
Where can I find something to eat?

The GlassMarket Café is located at the rear of the GlassMarket and is open year-round. It offers hot entrees, pizza, soups, salads, and sandwiches, as well as beer, wine, freshly prepared Gimme! coffee, espresso, and other hot and cold beverages. See today's menu.

Top
Where should I park?

Primary parking is available in a lot just off I-86, Exit 46. Watch for CMoG banners and a Welcome Center. A free shuttle bus runs continuously from the Welcome Center to the Museum and to the Rockwell Museum of Western Art, as well as downtown Corning, where you'll find Historic Market Street shops and restaurants.

About the Museum

Top
Can I see Corningware being made? Can I go into your factories?

Corning Incorporated no longer manufactures Corningware. They sold the consumer products division to World Kitchen in 1998. The Corning Museum of Glass is not part of Corning Incorporated and does not involve any factory or research facility tours.

Top
Do we see optical fiber here?

Guests can learn all about glass technology in the Glass Innovation Center, which contains three galleries: Windows, Vessels and Optics (which includes an interactive exhibit specifically on fiber optics).

Top
Do you have tours?

We have a self-guided tour through the Museum, available any time during our operating hours. If you would like to schedule a guided tour, contact 607.438.5113 at least two weeks ahead of time. All guided tours are subject to Docent availability. The Museum also accommodates group tours (20 or more people). To explore the Museum’s collections in-depth without having to wait for a scheduled tour, browse the Museum’s mobile app. Rental iPod touch devices are available for $3.00 per unit at the Admissions Desk when you arrive, or at any point during your visit. Payment must be made using a credit card. The Mobile App is also available to download from iTunes or the Android Market for $1.99.

Top
How many objects are in the Museum's collection?

The Museum has over 45,000 objects in its collection. It houses the most comprehensive and celebrated collection of glass in the world. Search the collection, or see highlights of the Galleries.

Top
Is Corning Glass Center now being called Corning Museum of Glass, and is it located in the same place as it always has been?

The Corning Museum of Glass opened in 1951. In 1998, it expanded its activities to include those of the Corning Glass Center. The entire campus is now called The Corning Museum of Glass.

Top
May I take pictures and videos in the Museum and may I use a flash?

%%Flash%% photography is not allowed in the galleries. Photography, using existing light (no %%flash%%), is permitted for personal use only.

No %%flash%% or tripods may be used. No photography is permitted in special exhibition areas without special permission by the Museum's Executive Director. These areas are marked with "Do Not Photograph" signs. All photography for commercial use is strictly prohibited.

Top
What does the CMoG symbol stand for?

The CMoG symbol could be a stylized representation of a glory hole, the hole in the side of a glass furnace, used to reheat glass objects while they are being made, but there is no official meaning. In a July 1978 letter from Arthur A. Houghton, a past president of Steuben who was influential to the Corning Glass Center's development, to Otto W. Hilbert, a Corning Glass Works employee, Houghton stated:

We felt the need of an identifying symbol that would be equally effective if large (as on a highway sign) or small (as on a match box cover or as a printer’s logo.) It was strong, simple, colorful and easily identified and remembered.

The original logo was similar to the current “bull’s eye” design, but featured a blue outer ring, then a white ring, and a red center ring, which connected to the blue ring with a straight line.

From that moment to this I have not the vaguest idea what the symbol signifies. You are quite free to interpret the arcane meaning of this masterpiece of art in any way that you wish. If people wonder what it is, and talk and argue at length about it, what more could we want?

The logo was redrawn and rendered in one color in 1999. The symbol was redrawn to be in proportion with the letterforms used in the square “CMOG” logo.

Top
What is the black object on the top of that building?

Robertson Ventilator

It is a Robertson Ventilator. It sits on the top of the former Steuben Glass Factory. Its purpose is to circulate the heat out of the factory while keeping animals and weather elements out.

 

Top
What is the relationship between Corning Incorporated and the Museum?

The Corning Museum of Glass is a private, non-profit foundation, generously supported by Corning Incorporated. The Museum is one of many organizations nationwide that benefit from the philanthropic activities of Corning Incorporated according to the foundation law of 1969.

Top
Who was the original architect? Who was the architect of the building that houses the Art and History Galleries?

Harrison and Abromowitz designed the original building in 1951. Gunnar Birkerts designed the building housing the Art and History Galleries, completed in 1980. The Glass Innovation Center and the rest of the Museum's $65 million transformation was designed by architects Smith-Miller+Hawkinson with assistance from the exhibit design firm of Ralph Applebaum and Associates. It opened in 2001.

Top
Will we be able to see glassblowing?

Yes. We offer live glassmaking demonstrations throughout the day, every day. You can even Make Your Own Glass souvenir for a small fee.

Glass

Top
Can I donate glass to the Museum?

Send a photograph of your glass item along with any written information you may have to the Museum's Curatorial Department. You may also send an email with an image attached to curatorial@cmog.org or mail a photo to Curatorial Department, Corning Museum of Glass, One Museum Way, Corning, NY, 14830.

Top
Can someone at the Museum repair my glass for me?

No, unfortunately, we do not offer this service. However, the American Institute for Conservation of Historic and Artistic Works (AIC) has a listing of conservators who may be able to help. Find a conservator.

Top
Can someone identify my piece of glass for me?

Contact the secretary of the Curatorial Dept. at 607.438.5284 to schedule a time to bring in your item. If visiting the Museum is not an option, digital photographs along with any written information you may have should be sent to curatorial@cmog.org.

Top
Do you have someone who can appraise glass here?

Because of our non-profit status, we are unable to appraise items.

Top
How can I find glass that was donated to the Museum by a relative?

The Registrar can locate objects in the Museum's collection. Call the Registrar at 607.438.5289, or send an email to registrar@cmog.org.

Top
How can I learn more about glass in my own community?

In addition to The Corning Museum of Glass and its glassmaking school, The Studio, there are many smaller collections and studios across the country. Visit the website of the Art Alliance for Contemporary Glass (AACG) for information about exhibits and collections, or check out our list of glass schools.

Top
How does the Museum acquire pieces?

The Museum acquires pieces by gifts and purchases. Some objects may be on loan from other institutions or individuals.

Top
What do you use to keep the glass cases so clean? Is it just Windex or something special that you mix up?

While other manufacturers and distributors also provide suitable materials, for the glass exhibition %%cases%%, we use ""ZEP 40"" Non-streaking Glass Cleaner, which is clear, non-ammonia cleaner, basically made of deionized (or distilled) water and isopropyl alcohol (probably about 90% water, although the manufacturer does not disclose exact proportions).

To wash glass objects themselves (the ones that can be safely washed), we use a non-ionic dilute conservation-grade detergent, warm tap water, and rinse thoroughly in deionized water. Commercially, Ivory Liquid Clear is a suitable soap. One should avoid any soaps or detergents with color (dyes), perfumes, and ammonia, including Windex.

All chemicals, including soaps, should be used in accordance with the manufacturer's recommended guidelines and their Material and Safety Data Sheets. They must also be used in compliance with U.S. Occupational Safety and Health Administration OSHA) regulations.

Disclaimer: These are the recommendations of our Conservator, who has lectured and published extensively on the cleaning and care of glass objects. The author and The Corning Museum of Glass make no representations concerning products or services, nor are responsible for their misuse. The materials listed are for informational purposes only.

Rakow Library

Top
Are librarians available to help with my questions?

Yes. Use our Ask a Librarian service available on the Library website, call the reference desk at 607.438.5300, or stop by the Library during our regular hours.

Top
Can I access Library resources on-line?

Yes. You can search our library catalog and the Article Index at http://rakow.cmog.org/ from anywhere you have access to the Internet.

Top
Can I borrow books from the Library?

The Library’s primary collection is non-circulating, although we do loan some materials to other libraries through our Interlibrary Loan service. Please see the Library webpage for additional information about Interlibrary Loan.

Top
Can I use my laptop in the Library?

Yes. WiFi access to the Internet is available in our reading room.

Top
Can the library help with genealogical research?

At this time, the Library's archives include few glass company employee records. Our collections do not include personnel records for Corning Glass Works or Corning Incorporated. We encourage you to contact the Southeast Steuben County Library to gain a greater understanding of genealogical resources available for the Corning area.

Top
Does the Library have information about Corning Incorporated?

Our Library does have some information about Corning Incorporated. For more complete documentation concerning the company, you may contact the Corning Incorporated Archives at 607.974.8457.

Top
I would like to donate materials to the Rakow Research Library. Whom should I contact?

Please contact Lori Fuller at 607.438.5323 or librarydonations@cmog.org, for a further discussion of donating items.

Top
Is it open to the public? Do I need an appointment to use the Library?

The Library is free and open to the public from 9-5, Monday-Friday and on Sundays from 12-5 when the Studio is in session. You do not need an appointment to visit the Library. Please contact us at 607.438.5300 or rakow@cmog.org, if you would like to have preliminary research materials pulled in advance of your visit.

Top
What is available at the Library?

The Library contains the most comprehensive collection in the world on the subject of the art and history of glass and early glassmaking, stained glass, and techniques for glass artists.

Top
Where is the Library located?

The Library is located at 5 Museum Way, a short distance west of the Museum.
See #10 on the Museum campus map for details.

The Studio

Top
Can I make reservations for a Make Your Own Glass experience?

Yes, in fact, we recommend that you sign up online before you visit the Museum, as spots fill very quickly, especially during school breaks, weekends and in the summer. You can also make same-day or advance reservations by calling 607.438.5000.

Top
Do I need a ticket to go into The Studio?

The Studio is part of the Museum, but admission to this facility, along with the GlassMarket, the Carder Gallery and the Rakow Research Library, is free. However, there is a charge for Make Your Own Glass.

Top
Do you have information on courses at The Studio?

Yes. Visit Glassmaking Classes at The Studio or call 607.438.5100 for information.

Top
What is The Studio? Where is The Studio located?

The Studio is the Museum's internationally renowned teaching facility. In addition to offering college-level glassmaking courses, The Studio also offers Museum visitors an opportunity to try glassmaking themselves at the Make Your Own Glass workshop. The Studio is located directly across from the rear entrance of the Museum. Ask a CMoG employee for directions.

GlassMarket

Top
Can we ship merchandise we purchase at the Museum?

Yes! The GlassMarket will ship merchandise in special protective packaging anywhere in the continental U.S. Please inquire in the GlassMarket for detailed information.

Top
Do you sell film?

We do not sell film. However, we do sell single-use cameras in the GlassMarket.

Top
What kinds of things are sold in the GlassMarket?

We sell glass items made around the world, from Corning to China. We offer handmade glass items, as well as factory-made glass pieces. You will find everything from glass jewelry to holiday ornaments to one-of-a-kind art pieces.

Top
Where can I buy Corningware?

Corningware and other World Kitchen brands are available in the Museum's GlassMarket and in the Corning-Revere Factory Store at 114 Pine Street in downtown Corning. You can get more information about the store at 607.962.1545.

Tourism

Top
Can you recommend a place to stay?

Visit the websites of Finger Lakes Wine Country and Steuben County Conference and Visitors Bureau for information regarding local events, lodging, and attractions in the region. The Corning area features many excellent hotels, motels, and RV parks, which accommodate hundreds of thousands of visitors each year.

Top
Do you have a dumping waste station for RV's in the area?

Ferenbaugh, a campsite nearby, can take care of your needs. (A fee is charged.)

Top
How many people live in Corning?

The Greater Corning Area has a population of about 26,000. This includes the surrounding communities of Riverside, Painted Post, and Erwin.

Top
I use diesel fuel. Where can I purchase it in Corning?

At Black's Sunoco Station on West Pultney St. near Route 414.

Top
What is the building across the river?

The large black contemporary glass building is the world headquarters for Corning Incorporated. It is an office building, and it is not open to the public. You may note the architectural detail at the top of the headquarters building, which resembles a V-shaped structure known as a Robertson Ventilator. It doesn't serve any function, but rather is an architectural gesture acknowledging Corning Incorporated's history as a glassworks.

Top
What is the name of the river flowing through Corning and where does it flow?

Corning sits on the banks of the Chemung River. The Chemung River starts in Painted Post at the juncture of the Cohocton and Tioga rivers. It flows southeast and eventually joins the Susquehanna River.

Top
What is the purpose of that tall white tower in the middle of your town, and what is it?

The tower was originally the Tube Draw Tower. Erected in 1912, it was used to draw glass tube for making thermometers. It was restored in 2000, and today it is a local landmark known regionally as "Little Joe" for the iconic glassblower painted on its side.

Top
What's nearby? (What else can I do in the Corning area?)

Visit web sites of Finger Lakes Wine Country, the Corning Chamber of Commerce, Corning Finger Lakes and the Tourism Trail, for information regarding local events, lodging, and attractions in the region.

Top
Why did the Corning Glass Works develop their company here?

It was attracted by ample coal and fuel and good transportation facilities, both rail and canal.

Top
Why is the town called Corning and which was named first, the town or the company?

The City of Corning was named first. The City of Corning was named after a financier by the name of Erastus Corning. When the Brooklyn Flint Glass Works moved here in the late 1860s from Brooklyn, NY, it was renamed the Corning Glass Works. The company now is named Corning Incorporated.

Hot Glass Show

Top
At what temperature does glass begin to flow?

By definition, glass has a random arrangement of atoms. Upon cooling, these atoms are often locked into place before they can form regular and uniform bonds with their neighbors.
Because of randomness in bond strength, melting doesn’t occur at a specific temperature. Instead, it occurs over a range of temperatures, usually 1100° to 1400° F.

Top
Can glass be formed in nature?

Yes. Volcanic glass is called obsidian. Glass formed when a meteorite strikes sand is called a tektite. Glass formed from a lightning strike is called a fulgurite.

Top
Do glassblowers tend to develop respiratory problems?

Historically, it was not uncommon for glassmakers to suffer from a lung disease called silicosis. The raw materials used to make glass, especially silica, could accumulate in the lungs, severely reducing their ability to enrich blood with oxygen. The lungs are not able to absorb or expel silica, resulting in scarring and fibrosis. Today, workers protect themselves when working with raw materials by using a respirator. The act of blowing glass does not lead to respiratory problems.

Top
Do you have to blow hard to inflate glass?

To start the initial bubble, the glassmaker uses as much pressure as you would use to blow up a party balloon. Once started, the glass inflates very easily. As the glass cools, it continually stiffens, becoming harder and harder to inflate. Most items made at the Hot Glass Show are “off-hand” formed without molds. Mold blowing often requires high pressures, sometimes glassblowers even use compressed air to fill out a complex mold.

Top
Do you shut the furnace off at night?

No, the furnace must remain on continually. It is filled with hundreds of pounds of glass, too much to heat up each day. It is also harmful for the refractory bricks to be repeatedly heated and cooled.

Top
Does glass continue to flow even at room temperature?

Glass does not flow once it reaches room temperature. The myth that glass flows over time has been perpetuated for years. You may have heard from your high school science teacher that the glass in an old stained glass window thickens at the bottom because it has “flowed down” over time. The glass in these windows is, in fact, often of varying thickness, but that is because of how the sheets of glass were made. There are many glass objects thousands of years older than those windows that show no sign of flow. Scientists at Corning Incorporated have conducted experiments simulating millions of years of gravity on glass and have proven that even on a geologic time %%scale%%, glass does not flow.

Top
Does re-melting glass affect the quality?

Yes. When the same glass is melted many times, the quality deteriorates. This is noticeable to the gaffer as the glass becomes more “stiff” or difficult to tool. Clear glass from the Hot Glass Show is always re-melted in addition to new batch, so no difference in quality is noticed.

Top
Does the Museum recycle glass?

Yes. Much of the clear glass scrap from the Hot Glass Show is re-melted, however “crack-off” is not re-melted. Sometimes scraps of colored glass are used to make paperweights. Other glass waste is sent to a municipal recycling center.

Top
How are bubbles formed in the surface of glass?

Bubbles can be formed in glass when the batch is not melted properly or long enough, or when poor gathering techniques are used at the pipe. Bubbles can also be intentionally introduced into the surface of the glass by creating indentations and gathering over them.

Top
How can you use colored glass to decorate clear glass?

The Hot Glass Show gaffers use colored glass in two forms: bar and frit. Color bars can be used to achieve solid colors, while frit (crushed up colored glass) is used for different mottled looks.

Top
How do the cameras follow the glassblowers at the Hot Glass Show?

There are pressure-sensitive switch pads located at key locations around the stage that control the cameras. When a gaffer steps or sits on one, the camera moves to follow his/her moves.

Top
How do we see into the furnace?

The camera behind the glory hole is protected by a sheet of fused silica glass and cooled with a stream of air. Fused silica is a high-temperature/low-expansion glass developed by Corning Glass Works (now Corning Incorporated) in 1930. It is made up only of chemically rendered silica and melts at 3800ºF, or 2000ºC, and can easily withstand the 2300ºF heat of the furnace.

Top
How do you get the excess glass (moil) off the pipe once it cools?

The glass left over on the blowpipe will crack away in time. This is a result of the way the glass contracts as it cools.

Top
How does a glassmaker know how long to heat the glass?

Many factors tell the glassmaker how long to heat the glass. Glassblowers can see and feel the glass move on the end of the pipe. They watch the color of the glass and develop a sense of timing with practice.

Top
How does one learn to make glass?

Today, it is most common to learn glassmaking in an art program at a college or university. The focus at a university is typically on expressing oneself in glass and not on technique. Glassmaking can also be learned at public access workshops, or by apprenticing at established studios.

Top
How does the bubble appear without blowing?

Glassmakers often start the glassblowing process by the “blow and cap” method, wherein pressurized air is trapped in the pipe by the thumb. This air forms a bubble in the glass after a short delay. The delay is caused by a temperature differential in the glass. Near the pipe, the glass is cooled by the pipe head which is 1,000 degrees cooler than the glass. Some say the bubble is formed simply from the pressure of the initial breath, some say that air trapped in the blowpipe is heated by the hot glass and expands, forming the bubble. As gasses heat, they expand in accordance with “Charles’ Law.”

Top
How hot is the glass?

Hot Glass Show glassblowers work the glass at 2100º F (1150º C).

Top
How is a reduction flame made?

Gaffers activate a small solenoid valve with a foot pedal, which introduces additional gas into the furnace’s flame.

Top
How is colored glass made?

Glass is colored by adding different metallic compounds to the batch (iron is added for green, cobalt is added to create cobalt blue, etc.).

Top
How long does it take to learn to make glass?

Generally, it takes about six years to become a professional glassmaker. There are many who are very capable with less experience, but they may lack versatility.

Top
How long does it take to melt the batch?

About 50 lbs of glass are melted for the Hot Glass Show every day, which takes about eight hours to melt down and refine.

Top
How many BTUs is the furnace burner?

750,000 BTU on high fire.

Top
How many glass objects does The Corning Museum of Glass have?

The Museum has more than 45,000 objects, representing every civilization and time period in which glass has been made.

Top
How many glass pieces does a glassblower make in a day?

In a production factory, it is not unusual for a team of three glassworkers to make 200+ items in one day. Some artisan studios make two to four complex pieces per day. Hot Glass Show glassmakers usually make 12 to 15 items each day.

Top
How much gas does the Museum use?

A typical glass studio such as the Museum’s would use as much gas as approximately 10 homes.

Top
How often do the glassmakers get burned?

For professional glassmakers, it is uncommon to be burned in the studio. Burns that do happen, most often occur by touching hot metal and not glass. There are many hot surfaces and tools of which glassmakers must constantly be aware.

Top
In what temperature range do gaffers work glass?

The glass used in the Hot Glass Show begins to soften around 1200º F or 650º C. Shaping on the pipe occurs in the 1500°–2100º F range, 800°–1150º C.

Top
Of what are the molds made?

Molds for glassblowing can be made of many materials. Early Roman ceramic and bronze molds for glass have been found. Today, most optic or pattern molds are made of bronze and aluminum, and most blow molds are made of wood or cast iron coated with cork.

Top
Of what is the marver made?

Marvers at the Museum are made of stainless steel. Marvers on the ship are made of bronze to protect against the corrosive sea air.

Top
Of what is the Museum’s furnace made?

The Museum’s furnace is made of several types of ceramic refractory brick. These bricks are more heat and corrosion resistant on the inner face, and more insulating on the outer surface.

Top
What are the benefits and drawbacks of lead glass?

Lead crystal has several desirable attributes, including a higher index of refraction (the way in which light reflects within the glass) and the fact that it is softer when cold,  allowing it to be more easily cut and engraved. Unlike soda lime glass, lead glass can also be brought to a high polish in a bath of acid.

Top
What fuels the furnace?

Natural gas. The Museum also has a furnace fueled with propane, and one that is electrically powered.

Top
What happens if you inhale on the blowpipe while you have hot glass at the end?

The glassmaker is not able to draw enough air out to the pipe to accidentally inhale hot air. Some glassmakers purposely collapse a bubble by inhaling to achieve certain designs.

Top
What happens to the glass I take to the recycling center?

Approximately 80% of the glass containers turned in for recycling are made into new containers. Each recycled container saves enough energy to run a 60-watt light bulb for four hours. There are also many secondary uses for recycled glass, including aggregate for concrete and blacktop, a melting agent used in forming bricks, for filtration, and as an abrasive.

Top
What is boron and why is it added?

An oxide of the element boron is used as a flux and gives glass its low thermal expansion. There’s actually a town named Boron, CA, where borax is mined.

Top
What is glass?

Glass is a state of matter that possesses the atomic structure of a liquid and the physical properties of a solid.

Top
What is limestone and why is it added?

Limestone, or calcium carbonate, is needed to stabilize glass and make it resistant to weathering.

Top
What is Pyrex or borosilicate glass?

Pyrex is the brand name of Corning Incorporated’s borosilicate glass. Borosilicate glass was developed in the late 19th century by the German glassmaker Otto Schott. Borosilicates have a composition of silica sand and boron. The biggest benefit of borosilicates is that they have very low thermal expansion, allowing them to heat and cool rapidly without breaking. Borosilicates must be shaped at higher temperatures than soda-lime glass.

Top
What is silica?

Silica is silicon dioxide, the compound that makes up quartz and sand. Silica is the most abundant mineral in the crust of the earth.

Top
What is soda ash and why is it added?

Soda ash, or sodium carbonate, is added to the glass as a “flux,” or an agent used to lower the melting temperature. Traditionally, sea plants were processed to yield soda ash. Today, soda is mined (in Wyoming) and refined into soda ash and baking soda.

Top
What is soda ash?

Also known as sodium carbonate, soda ash is derived from a sodium compound mined mostly in Wyoming. Traditionally, soda ash was derived from the ashes of sea plants.

Top
What is the difference between [lead] crystal and glass?

The term “crystal” originally referred to any high quality clear glass (a glass that resembles natural rock crystal). The Venetians first called their clear glass Cristallo in the 14th century. Today crystal most often refers to “lead crystal,” which uses lead as a flux in place of soda ash, giving the glass an incredibly clear appearance.

Top
What is the glass used in the Hot Glass Show made of?

The Hot Glass Show gaffers use a “soda-lime” glass, which has a basic composition of silica sand (70%), soda ash (20%), and limestone (10%).  This mixture is called a “batch.”

Top
What kind of safety gear does the Hot Glass Show staff wear?

Glassblowers must wear safety glasses to protect against flying glass and harmful UV and IR radiation. It is also common for glassmakers to wear natural fibers and not synthetics, which %%melt%% when hot. Glassmakers sometimes wear gloves, but typically do not in order to retain dexterity and grip.

Top
What kinds of different molds are there?

Optic molds are used to give a bubble a pattern, which can be further inflated and formed out of the mold. Blow molds can be used to give an object its final form. Blow molds can be seamed for irregular shapes or turn molds for symmetrical forms with no seams.

Top
What kinds of wood are the blocks made of and why?

Glass shaping blocks are made of fruit woods: apple, cherry, and pear. These woods a have a dense and even grain, absorb water, and burn out evenly. For the first 10 to 15 seconds that a glassmaker uses the wood block, the glass rides on a layer of steam rather than burning the wood away.

Top
What makes glass iridize?

Ancient glass that has been buried over centuries often develops an iridescent surface. This is due to the interaction of elements in the base glass with the soil in which it was buried. Today, iridized surfaces can be produced using two methods: fuming and reducing. In fuming, the still hot glass is sprayed with metallic salts such as stannous chloride. In reducing, reactive glasses are applied to the surface of a piece, and the glass is then exposed to a reduction flame (gas ruch) in the furnace.

Top
What’s that silver thing on the side of the furnace?

The furnace on the Hot Glass Show stage has a heat recuperation system. This system pre-heats the combustion air to 500ºF by circulating it around the hot exhaust flue.

Top
What’s the most valuable piece of glass in the Museum?

It is impossible to say. The Museum is full of priceless treasures that exist nowhere else.

Top
Where does silica come from?

Silica is commonly mined throughout the Southern and Mid-Western United States.

Top
Where does The Corning Museum of Glass get colored glass?

Colored glass is purchased from a handful of companies that supply the art glass community with a full spectrum of colors. For the Hot Glass Show, only clear glass is melted in the furnace, allowing the gaffers to apply color to the molten glass as needed.

Top
Which metals make which colors?

There are hundreds of metallic compounds and combinations of compounds that make color in glass, but here are some of the most common: cobalt = blue, iron  = green, copper = turquoise blue or ruby red, manganese = amethyst, gold = ruby or purple, cadmium = red, selenium = yellow, tin + antimony = white.

Top
Why are the pipes in the flame?

Glass will not stick to a cold blowpipe. The tips have to be heated to assure a proper, even start of the bubble.

Top
Why doesn’t the glass crack when shaped with a wet tool?

The water vaporizes too quickly at the interface with the glass. Molten glass will crack on the surface when submerged in water, but not when using the block.

Top
Why don’t the blocks steam when they touch the hot glass?

The steam is under the glass, when the block is lifted away, you can see the steam.

Top
Why don’t the blowpipes get hot where the glassmakers’ hands are?

Our blowpipes don’t get hot for a number of reasons. Mostly, the pipes are only briefly exposed to heat themselves when gathering. When re-heating, the glass is heated and not the pipe. Glass is an excellent insulator, and does not conduct heat into the pipe. Today, our pipes are made of stainless steel which also helps, since stainless is a poor conductor of heat. In addition, pipes are long enough that the glassmaker can always hold the pipe safely.

Top
Why is glass clear / transparent?

The simple answer is that it’s just the way it is. Like water, plastic and many other materials, glass transmits much of the light that strikes it. All glasses reflect about 8% of the light %%striking%% it. Darker glasses absorb more of the light. Colored glasses transmit all colors of the spectrum, except the color that the glass appears to be.

Top
Why is it called a glory hole?

While there is no concrete answer, there are several plausible origins of this term. In an old factory, where smoke and dust were everywhere, a 2100° opening would have created an illusion not unlike that seen in paintings of saints and angles where “The Glory” radiated from their heads. A break in the clouds where sunlight passes through is also called a glory hole. However, the term has more recently fallen out of use and the term “Reheating Furnace” is more widely used.

Top
Why is the glass sometimes thrown into water at the end of the show?

The Hot Glass Show is about teaching people about the process of glassmaking. The object is just a result of this learning experience. Recycling the objects made of clear glass helps the Museum save material, and is a memorable end to the demonstration.

Top
Why is the table called a “marver?”

Most believe that the word marver is derived from the French word for marble “marbre.” Traditionally, a stone surface would have been used to roll and shape the glass. Today, marvers are made of stainless steel because it is a poor conductor of heat.

Top
Why must glass be cooled slowly?

When glass is cooled too quickly below 950º F tremendous strain is created. Like many materials, glass expands as it heats and shrinks as it cools. When glass is allowed to cool quickly it cools unevenly, which in turn creates strain (not stress). Slow cooling forces the entire object to cool evenly, minimizing strain.

Top
Will the glassmakers sell me that piece after the show?

The Museum does not sell any glass made during our demonstrations. The glass made in the Hot Glass Show is given away during raffles, used for Museum events, and given to local charities. The Museum has established this practice to give our glassmakers more creative freedom, thus making our shows more interesting.

Conservation

Top
Can you use glass or glassworking techniques to repair glass?

The short answer is “no.” Heating any glass is dangerous. Glass is very sensitive to sudden temperature changes which can cause it to shatter or crack. Heating can also cause a piece to change shape or color. Making new glass pieces to fill losses in an object is not feasible because it is nearly impossible to create the exact shape and size that is needed.

Cold-working techniques, such as polishing, are not used because they remove original material from the object and (minutely) change the dimensions/shape of the object. They also put added stress on objects which could cause further damage. Very rarely a contemporary art work, in which a perfect surface is integral to the meaning of the piece, may be re-polished by a skilled glass worker and often with the artist’s involvement.

In the past people have used fragments from similar ancient glass to fill in losses in almost complete objects or even joined two partial objects to create a “complete” object, but these practices are no longer considered acceptable.

Top
How do you clean the glass?

Glass objects that can be safely washed (most objects in the collection except ancient and some modern and composite objects) are washed with tap water and a mild conservation-grade detergent (any mild detergent without dyes or perfumes would work), followed by thorough rinsing with de-ionized or distilled water. The glass is then either toweled dry with paper towels or air dried. For some objects, like bottles with narrow openings, the inside is rinsed with a small amount of acetone to help remove moisture. Old adhesives from previous repairs or labels are removed with solvents, mostly acetone, ethanol, or a petroleum distillate like naphtha.

Top
How do you make the glue lines disappear?

Breaks and cracks in glass become visible because light moves through the air that is trapped in the crack differently than through the glass. Because light moves through materials with similar refractive indexes in similar ways, we can minimize the visibility of glue lines by using an adhesive that has a refractive index similar to glass. Glasses of different compositions have different refractive indexes. Lead glass, for example, has a higher refractive index than soda-lime glass. Luckily there are two stable epoxy resins that we can use to repair glass, one with a refractive index close to lead glass and the other with a refractive index close to soda glass. When the refractive index of the glass and the glue are very close and the break edges are clean and undamaged, the glue lines are almost invisible.

On close inspection, fine lines are still always visible along the break edges, as a result of microscopic chips missing from the very edges of the breaks.

Top
How long does an average glass conservation treatment take?

The time it takes to do one conservation treatment can differ greatly. A simple treatment can take as little as 15 minutes, while a very complicated one can take hundreds of hours over many months. Most treatments take between 10 and 30 hours of active work over a period of several months. Many of the materials we use require long setting times, so we can’t do an entire treatment at once. Sometimes we can only glue one fragment a day. The treatment ends up taking months, but we’re really only working on it for a few minutes a day. This is one of the reasons we usually work on several objects at a time.

Top
What do you do when there are missing pieces?

Many of the objects that come into the lab for treatment have missing pieces. The first step is to examine the object and decide whether or not those losses need to be filled. People expect to see damage on archaeological objects, so losses in archaeological glass are often not filled, especially if they are small and don’t distract from the overall appearance of the object. If there are many losses or large losses that interfere with the structural stability or interpretation of the object, at least some of the losses need to be filled.

Fills are made out of synthetic resin, usually epoxy, which is dyed to match the color of the glass. We use several techniques to make the fills, but most are a done through a casting and molding process either directly on the object or with a plaster intermediary fill. If handles or other decorative elements are missing we can sometimes make a mold of a matching element on the object itself or from an identical object. If we don’t have a good idea of what the missing element looked like, we won’t make a replacement for it. Similarly, if the missing area has painted or enameled decoration, we only reproduce it on our fill if we are certain of what was there. For example, we would continue a repeated geometric pattern or line, but we would not re-create a figure.

Top
What is the difference between restoration and conservation?

Confusion sometimes arises about the terms “restoration” and “conservation.” Restoration is actually a type of conservation treatment. Specifically it refers to an attempt to bring an object closer to its original appearance. The other type of conservation treatment is stabilization, which refers to an attempt to prevent further deterioration of an object. In all conservation treatments the integrity of the object and maintaining as much of the original material as possible is important.

In glass conservation, a stabilization treatment might include re-assembling the fragments of a broken object, but not making any fills to replace the missing pieces unless they are needed for structural support. A restoration treatment would include making fills to replace the missing fragments so that the object looks whole once again. Conservators do not want to deceive anyone into believing an object is undamaged when it’s not, but the repairs also should not distract from the object itself. As a general rule, restorations should be invisible/unnoticeable from 6 feet away, but visible (to a trained eye) from 6 inches away.

Top
What is the oldest thing you have worked on?

Astrid van Giffen, Assistant Conservator:

The oldest thing I personally have worked on is actually not glass. It was a Greek ceramic vase from about 700-900 B.C.

The oldest glass I’ve worked on was probably a Roman piece dating to 200-499 A.D.

 

Mobile

Top
Does the Museum have a mobile site?

Yes, visit www.cmog.org/mobile on your iPhone, Android or other mobile device for an optimized view of www.cmog.org.

Top
Have a question, comment, or need more help?
This video tutorial walks you through using the Museum's Mobile App on an iPod Touch.

If you have any questions while using the app at the Museum, please ask a Museum associate.  Or, you can email us at web@cmog.org.

Top
How do I access free WiFi at the Museum on an Android device?

Follow these instructions to connect on your Android device:
Go to Settings and touch “Wireless and networks.” Touch “Wi-Fi settings.” Touch to turn on your device’s Wi-Fi setting. Select “CMoG Guest” from the list of Wi-Fi networks.

Top
How do I access free WiFi at the Museum using an iPhone, iPod Touch or iPad?

Follow these instructions to connect on your Apple device:
Open the Settings app and touch “Wi-Fi.” Make sure Wi-Fi is ON. Touch “CMoG Guest” from the list of available networks.

Top
How do I download the Museum’s Mobile App?

For iPhone, iPod Touch and iPad users, visit the Apple iTunes store to download the Mobile App.

iPhone App Store

 

For Android users, visit the Android Market to download the Mobile App.

Android Market

Top
Is WiFi available in the Museum?

Yes. The Museum campus has free public wireless internet access (WiFi) in most areas including the GlassMarket Café, the Rakow Research Library and The Studio. Connect to “CMoG Guest” from the list of available Wi-Fi networks. The signal may be weaker in some areas than others.

Top
What’s in the Museum’s Mobile App?

More than 100 highlights of the world’s best glass museum, from an ancient Egyptian glass portrait of a pharaoh to Venetian glass masterpieces to works by modern and contemporary artists like Louis Comfort Tiffany, Emile Galle, Dale Chihuly, and Josiah McElheny.
The app features:

  • High-res images
  • In-depth object descriptions
  • Audio descriptions by curators
  • Videos showing the art of glassblowing and other glassmaking techniques
  • A Family section with child-friendly audio content

Membership

Top
Can I bring guests to Member events?

Member events are for Museum Members only, but we invite you to purchase memberships as gifts for your friends and family so they can join you.

Top
Can I give a membership gift through my charitable trust, foundation, or donor-advised fund?

Yes, but giving through a charitable trust, foundation, or donor-advised fund carries certain restrictions. Please contact the Membership Department at membership@cmog.org or 607.438.5600 for more information.

Top
Can Members bring guests to the Museum?

Donor level Members can bring up to two guests for free per visit, Supporting level Members can bring four guests per visit, and Patron level Members can bring six guests per visit.

Top
Can my family members or friends use my membership card?

Membership cards are not transferable; only the cardholder is entitled to use the card. Museum membership makes a great gift for family and friends, though. Visit the Membership section of our website for more information.

Top
Do Members need tickets for Member events?

All of our events require reservations. For your convenience, you can make reservations either by phone or email, 607.438.5600 or membership@cmog.org.

Top
Do Members receive a discount in the GlassMarket shops and Museum eateries?

Yes, Members receive a generous 15% discount, with special sales throughout the year. Please present your membership card when you check out.

Top
How can I update my membership information?

Contact the Membership Department at 607.438.5600 or membership@cmog.org.

Top
How can I upgrade my membership?

Upgrading your membership gives you access to additional benefits and opportunities. You can upgrade your current membership at any time. Simply call the membership office at 607.438.5600 or visit the Membership section of our website, and select your new level. You can also upgrade when you renew your membership.

Top
How do I avoid the Admission line in the busy season?

The Admissions Lobby has a Members-only line for your convenience.

Top
How do I become a Member or renew my membership?

There are several ways to join, or to renew your membership: Visit the Membership section of our website; call 607.438.5600; or mail the membership form to The Corning Museum of Glass, Membership Office, One Museum Way, Corning, NY 14830.

Top
How many membership cards will I receive?

We issue up to two (adult) membership cards per household.

Top
What are the benefits of membership?

We offer a variety of benefits, ranging from free admission to a subscription to The %%Gather%%, our Members-only magazine. A full list of benefits can be found inside the membership brochure, or in the Membership section of our website.

Top
What does it mean to “waive” my benefits?

When you waive your benefits, you are choosing to have your gift be 100% tax deductible. You are not able to take advantage of any Member benefits, such as free admission and discounts.

Top
What is the North American Reciprocal Museums Program?

This unique program makes it possible for members at one museum to enjoy the benefits of membership at another participating museum. Corning Museum Members at the Donor level and above are entitled to receive the same benefits offered to members of other museums, upon presenting their specially marked membership card. Benefits typically include free admission, and discounts in the museum stores. (See the complete list.)

Top
What should I do if I lose my membership card?

Currently we do not charge to replace a lost membership card. Please call the Membership Department at 607.438.5600 and we will send you a replacement membership card. Please allow up to two weeks to receive your replacement membership card.

Top
When should I expect to receive my membership card?

Your membership cards will arrive approximately two weeks from the day your membership is processed. If you would like to visit the Museum, but have not yet received your card, simply present your photo ID at the membership desk and a temporary membership card will be issued.

Top
Where can I check my membership status?

Please call the Membership Department at 607.438.5600.