Privacy Policy

Privacy Policy

The Corning Museum of Glass is committed to protecting your privacy when you use our website. We have adopted the following policies to safeguard personal information.

Tracking Website Usage

The Museum’s web server tracks visitors to the site and collects generalized information about the number of visits, most popular pages, domain names, countries, downloads, etc.

Cookies

Cookies are small files of information that are stored on your computer’s hard drive by your web browser. We use cookies to help us to track website use so we can provide users with the best possible service. The cookies we use do not contain any personal information.

Collecting Personal Information

The Corning Museum of Glass does not collect personal information about individuals, such as names and mailing or email addresses, unless the user knowingly provides it. Some pages throughout the site may request specific information submitted by a form or email. Information such as names, addresses, phone numbers, email addresses, etc. will only be used by The Corning Museum of Glass to respond to inquiries, or for specific Corning Museum of Glass marketing activities, events or services.

If you have submitted personal information to The Corning Museum of Glass and would like it removed or modified, please contact us and we shall use reasonable efforts to comply with your request.

Online Purchases

When you buy a ticket or purchase an item via The Corning Museum of Glass website, we need to know your name, billing and shipping addresses, telephone number, email address, and credit card information to process your order. Your credit card information will be used only as needed to process your transaction. So that we can track your order, we will retain your order information for our records.

Electronic Communications

We reserve the right to retain electronic communications sent by visitors. Further, the Museum uses a SMTP gateway to forward email and to log email transactions. Logs of email transactions include:

  • Date and time of message
  • Name and IP address of connecting host
  • Email address of message originator
  • CMoG address of recipient

Information supplied through The Corning Museum of Glass website, including but not limited to, feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, will not be treated as proprietary or as confidential and the Museum assumes no obligation to protect such information from disclosure.

Further, the submission of such information to The Corning Museum of Glass shall not restrict the purchase, manufacture or use of similar products, services, plans and ideas by the Museum or any purpose whatever and The Corning Museum of Glass shall be free to reproduce, use, disclose and distribute the information to others without restriction.

E-Marketing

As a service, The Corning Museum of Glass offers website visitors the opportunity to subscribe to our email updates, a service provided by ExactTarget, which has agreed to use the email address you provide only to send museum updates to you. You may choose to subscribe or unsubscribe at any time by updating your profile at: Email Form.

The Corning Museum of Glass does not endorse, nor does it participate in the practice of "spamming" (sending of unsolicited promotional email). If you believe you have received such a message contact web@cmog.org.

Children 13 and Under

The Corning Museum of Glass does not intend to collect information from children under the age of thirteen (13) without the consent of the child's parent or legal guardian. Children under the age of thirteen (13) should only submit information with the prior consent of their parent or legal guardian. If your child has submitted personal information to The Corning Museum of Glass and you would like to request that such information be removed please contact us and we shall use reasonable efforts to remove such information.

Disclosure of Information

The Corning Museum of Glass will not sell or rent the personal information you provide to us online. We may compile aggregate statistics about our visitors, sales, traffic and related site information, but these statistics will not include any personally identifying information.

The Museum may release account information when such a release is reasonably necessary to comply with the law; enforce the terms of any of our user agreements; or protect the rights, property, and safety of The Corning Museum of Glass, the users of its site, or others.

We may notify you by email about events or activities at or related to the Museum that we believe may be of interest to you, or to alert you about sales or other promotional events. If you do not want us to use your email address to contact you for these purposes, you can modify your content preference by selecting the “Update My Profile” link in the email, or you may unsubscribe from receiving any email from the Museum by selecting the “Unsubscribe” link.

Security

The Corning Museum of Glass uses industry-standard Secure Socket Layer (SSL) encryption technology to secure its sites (Verisign for the main website and ticketing system and Thawte for the GlassMarket site). SSL encodes your personal information, including credit card number, name, and address, as it travels over the Internet. If you prefer, you may also purchase tickets onsite or purchase GlassMarket items over the phone at (800) 723-9156.

Revisions to our Privacy Policy

The Corning Museum of Glass may revise its privacy policy at any time. Such revisions may arise in response to changes in the law, policy, or other factors. We encourage you to periodically visit this page to review our most current policy.

See Terms of Use for more information.