Student and Instructor Services Coordinator

Responsible for assisting with the smooth, daily operations of administering and supporting the activities of The Studio. Assists students and instructors with travel arrangements, pre-visit coordination, and on-site needs. Provides administrative support to the Director of The Studio.

Responsibilities:

  • Coordinates logistics for all artist instructors, teaching assistants and students (housing, food, special needs, pickup schedules, payments); arranges travel schedules and books flights for teachers and assistants.
  • Manages the registration process for four seasons of classes (scholarships, payments, add/drops, etc.).
  • Serves as the main liaison to the digital team to ensure the functionality of the website for class registration.
  • Prepares images and documents for annual artist-in-residence review.
  • Responsible for knowing and coordinating the scheduled activities of programs. Maintains accurate calendar and backup information for all events.
  • Ensures the smooth operation of all functions in a busy environment involving outside groups or individuals, including coordinating the needs of instructors, students, special activities, demonstrations, group visits, etc. and coordinating with Studio technicians.
  • Responds to telephone and written inquiries for information about The Studio and its programs.
  • Recommends courses to students, sends out all communication, handles payments.
  • Coordinates student housing and meal program.
  • Establishes and maintains relationships with vendors to organize accommodations, meals, transportation and special events for instructors and students.
  • Processes payments and other financial transactions for Studio programs and other activities.
  • Answers questions about current and future programs, glass techniques, glass artists and other glass-related questions (from schools, vendors, etc.)
  • Prepares information packets for summer and winter students.
  • Maintains database of instructor information, student information and course registration, downloads information from website, seasonally coordinates movement of such data to other museum systems (Raiser’s Edge).
  • Works with accounting department to prepare proper documentation for artists teaching at The Studio (contracts, travel documentation, legal forms).
  • Assists the Director of The Studio with projects and tasks as required.
  • Provides administrative support to the Director of The Studio.

Qualifications:

  • Minimum three years experience in a relevant position.
  • Bachelor’s degree required.
  • Excellent computer skills, including proficiency in Microsoft Outlook, PowerPoint, Word, Excel and Access.
  • Excellent customer service skills, including the ability to deal with people of all levels and cultures in a pleasant, helpful and efficient manner.
  • High degree of accuracy, organizational skills and attention to detail.
  • Ability to represent the Museum professionally.
  • Working knowledge of Counterpoint software or ability to learn.
  • Ability to maintain confidentiality.
  • Ability to work some weekend and evening hours as required.
  • Strong verbal and written skills.
  • Ability to manage images.
  • Ability to work under pressure and effectively handle multiple priorities.
  • Ability to work in a team environment, with minimal supervision.

To Apply

Email, fax, or mail resume with cover letter to employment@cmog.org, fax to (607) 438-5410, or send to Corning Museum of Glass, One Museum Way, Corning, NY 14830, Attn: Human Resources.

An Equal Opportunity Employer.