Identity and the museum visitor experience / John H. Falk.

Title: 
Identity and the museum visitor experience / John H. Falk.

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Author/Artist: 
Falk, John H. (John Howard), 1948-
Publisher: 
Walnut Creek, Calif. : Left Coast Press, ©2009.
Description: 
301 pages : illustrations ; 24 cm
Format of Material: 
Books
Bib ID: 
142679
Find this in the library
Location: 
Stacks
Call Number: 
AM7.F33 2009z
Notes: 
Includes bibliographical references (pages 275-289) and index.
Gift; Tina Oldknow; 2015
Contents: 
I: Theory --
Introduction: museums and their visitors --
The museum --
The visitor --
The visit --
Satisfaction --
Memories --
The museum visitor experience model --
II: Practice --
Theory to practice --
Attracting and building audiences --
Making museums work for visitors --
Institutional value and accountability.
ISBN: 
9781598741629 (hardback : alk. paper)
1598741624 (hardback : alk. paper)
9781598741636 (pbk. : alk. paper)
1598741632 (pbk. : alk. paper)