Introduction to reference work in the digital age / Joseph Janes.

Title: 
Introduction to reference work in the digital age / Joseph Janes.
Author/Artist: 
Janes, Joseph.
Publisher: 
New York : Neal-Schuman Publishers, c2003.
Description: 
xviii, 213 p. : ill. ; 23 cm.
Format of Material: 
Books
Bib ID: 
92376
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Location: 
Stacks
Call Number: 
Z711.J33
Notes: 
Includes bibliographical references and index.
Contents: 
Reference, digitl and otherwise --
Understanding users, communities, and their needs --
Responding to information needs --
Technology --
The evolution of practice and the staff of the future --
Making it work : creating and institutionalizing a service --
Syncope.
ISBN: 
1555704298 (alk. paper)