Preface: Functional analysis for the lone arranger --
The custodial era --
The postcustodial era --
Functional analysis at work --
Functional analysis on the far side of the world --
Setting the stage --
Appraisal information and analysis --
Electronic records --
The professional critique of functional analysis --
Appendix A: Archives and records management policy statement --
Appendix B: Student assistant position descriptions --
Appendix C: Student assistant evaluation form --
Appendix D: Project memo of introduction --
Appendix E: Selected bibliography and discussion questions --
Appendix F: Information collection training outline: Central Upper Peninsula and Northern Michigan University archives --
Appendix G: Information collection databases --
Appendix H: Sample appraisal report (abridged): Academic and Career Advisement Center (ACAC) --
Appendix I: Electronic records management policy statement --
Appendix J: Sample electronic records microappraisal datasheet --
Appendix K: E-mail at Northern Michigan University: presentation outline --
Appendix L: Organizing electronic records: a basic approach.