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  1. Conducting the reference interview: a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney.

    Conducting the reference interview: a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney.

    Library
    Ross, Catherine Sheldrick.
    New York : Neal-Schuman Publishers, c2002.
    Books

    Ross, Catherine Sheldrick. Nilsen, Kirsti, 1938- Dewdney, Patricia. 1555704328 92375 New York: Neal-Schuman Publishers, c2002. xiii, 242 p.; 28 cm. Z711 Includes bibliographical references and index. Conducting an effective reference interview-- Using the ...

  2. Introduction to reference work in the digital age / Joseph Janes.

    Library
    Janes, Joseph.
    New York : Neal-Schuman Publishers, c2003.
    Books

    Janes, Joseph. 1555704298 (alk. paper) 92376 New York: Neal-Schuman Publishers, c2003. xviii, 213 p.: ill.; 23 cm. Z711 Includes bibliographical references and index. Reference, digitl and otherwise-- Understanding users, communities, and their needs-- Re ...

  3. OCLC FirstSearch electronic collections online [electronic resource].

    Library
    [Dublin, Ohio] : OCLC, c1992-
    Electronic Databases

    OCLC. 110701 Electronic collections online. ECO/OCLC. [Dublin, Ohio]: OCLC, c1992- Title from database search screen. Provides online access to an extensive collection of general and specialized databases covering a wide range of subject areas. Features l ...

  4. Reimagining reference in the 21st century / edited by David A. Tyckoson and John G. Dove.

    Library
    Books

    Tyckoson, David A., editor. Dove, John G., 1946- editor. 9781557536983 (pbk.) 1557536988 (pbk.) 9781612493664 (epub) 9781612493657 (epdf) 141672 Reimagining reference in the twenty-first century vi, 401 pages: illustrations; 23 cm. Includes bibliographica ...

  5. Reinventing reference: how libraries deliver value in the age of Google / edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic.

    Library
    Books

    Anderson, Katie Elson, 1973- editor. Cvetkovic, Vibiana Bowman, 1953- editor. 9780838912782 (pbk.; alk. paper) 0838912788 (pbk.; alk. paper) 9780838912867 (epub) 9780838912850 (pdf) 9780838912874 (kindle) 149521 xv, 176 pages; 23 cm Includes bibliographic ...