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  1. Introduction to reference work in the digital age / Joseph Janes.

    Library
    Janes, Joseph.
    New York : Neal-Schuman Publishers, c2003.
    Books

    Janes, Joseph. 1555704298 (alk. paper) 92376 New York: Neal-Schuman Publishers, c2003. xviii, 213 p.: ill.; 23 cm. Z711 Includes bibliographical references and index. Reference, digitl and otherwise-- Understanding users, communities, and their needs-- Re ...

  2. The librarian's Internet survival guide: strategies for the high-tech reference desk / Irene E. McDermott; edited by Barbara Quint.

    Library
    McDermott, Irene E., 1959-
    Medford, N.J. : Information Today, c2002.
    Books

    McDermott, Irene E., 1959- Quint, Barbara (Barbara E.), 1943- 157387129X (pbk.) 79437 Internet survival guide Medford, N.J.: Information Today, c2002. xxv, 267 p.: ill.; 23 cm. ZA4201 "A Searcher book"--Cover. Includes bibliographical references ...

  3. Attracting, educating, and serving remote users through the Web: a how-to-do-it manual for librarians / edited by Donnelyn Curtis.

    Attracting, educating, and serving remote users through the Web: a how-to-do-it manual for librarians / edited by Donnelyn Curtis.

    Library
    New York : Neal-Schuman Publishers, c2002.
    Books

    Curtis, Donnelyn. 1555704360 76717 New York: Neal-Schuman Publishers, c2002. xvii, 269 p.: ill.; 28 cm. Z674.75.W67 Includes bibliographical references and index. 1. Reaching out: the library's new role / Rick Anderson-- 2. Getting to know remote use ...

  4. Creating the virtual reference service.

    Creating the virtual reference service.

    Library
    New York : Primary Research Group, c2003.
    Books

    Primary Research Group. 1574400584 76483 New York: Primary Research Group, c2003. 79 p.; 28 cm. Z711.45 Cover title. Stacks CorningDB Electronic reference services (Libraries) Internet in library reference services. Electronic information resources. Stack ...

  5. Reimagining reference in the 21st century / edited by David A. Tyckoson and John G. Dove.

    Library
    Books

    Tyckoson, David A., editor. Dove, John G., 1946- editor. 9781557536983 (pbk.) 1557536988 (pbk.) 9781612493664 (epub) 9781612493657 (epdf) 141672 Reimagining reference in the twenty-first century vi, 401 pages: illustrations; 23 cm. Includes bibliographica ...