Library Policies

Library Policies

Everyone visiting the Library must have an appointment. For information about scheduling an appointment, see our Plan your Visit guide. All visitors and staff in the library are required to wear masks. Masks must cover your nose and mouth and be a minimum of 2-ply construction.

Masks must be worn in the Library building at all times.

Masks may be removed in other spaces in the Museum:

1. On leaving the building and socially distancing (SD) one's self in accordance with Museum Campus policy.

2. On entering a Museum-designated sitting/eating/drinking SD space with tables/chairs set up.

Library visitors will be required to visit the Museum or Studio for a temperature scan prior to entry to the library building. Anyone with a temperature of 100.4 F (38 C) or higher for two successive scans may not enter the library. A Museum tag will be distributed to visitors who have successfully completed the temperature scanning. For visitors coming and going from the library, one normal scan per day is required. Visitors leaving and returning to the library in the same day will not need to be re-scanned but will need to check in again with library staff.

Learn more about policies and procedures for researchers at the Library:

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Reading Room Policies

  • No food or drink is allowed in the reading room.
  • Cell phones and electronic devices should be silenced or set to vibrate when in the Library.
  • Guests are asked to notify a staff member if any “use” damage occurs or if any is found while using materials.
  • Library guests must sign in and out at the reference desk on the second floor.
  • All personal belongings must be stored in assigned lockers.
  • All visitors should wash their hands prior to using the collection materials.

What's different in the Reading Room

  • The Reading Room is open for collection use only, for up to 6 researchers at a time.
  • Researcher spaces have been pre-selected to provide adequate social distancing.
  • Disinfectant will be provided at researcher tables (with the exception of Special Collections tables) for use on hands and non-collection items.
  • Masks will be provided, if researchers do not bring their own.
  • Researchers should plan to bring their own water in a bottle, which can be stored in lockers along with personal items.
  • Visitors should practice social distancing measures while in the library.
  • One public computer will be available for library research; however visitors are strongly encouraged to bring their own devices in order to limit sharing of equipment. The Library also offers free Wi-Fi access (network: Rakow Guest).

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Use of General Collections

  • Library materials are non-circulating and must be used in the reading room. Some items may be available through interlibrary loan. There are separate guidelines for archival and special collections.
  • Duplication of any material is for reference purposes only. If you wish to use an item for publication you must contact [email protected].
  • Duplication of audio/visual materials is not permitted.

What’s Different in Using Collection Materials:

  • All collection areas are closed to visitors and materials will be retrieved by staff.
  • Visitors should request items 72 hours in advance of their visit.  
  • Items pulled in advance of researcher visits will be placed in a 24-hour quarantine prior to the visitor’s appointment time.
  • Items requested during visits will not go through a quarantine time, although the staff member retrieving the materials will wash hands thoroughly before pulling items from the shelves.
  • Visitors may use camera or cell phones to take non-flash photos of materials. Any other scans or copies for personal use must be requested and will be made by staff and emailed to the visitor

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Access to Special Collections

Our special collections contain original, unique materials in a variety of media, formats, and conditions. Researchers may access these materials by booking an appointment at least 72 hours in advance of their visits. Finding aids for processed collections are searchable through ArchivesSpace. Records for all of our special collections are in Primo, the discovery system for collections.

Access is subject to any restrictions placed on materials by donors, sellers, museum administration, statute, or by the Rakow Research Library for preservation, processing, and other administrative purposes. For special collections materials, a copy (i.e. microfilm, photocopy, or digital surrogate) may be substituted for the original. The following policies are excerpted from our Access Policy.

  • Researchers must complete an annual registration form prior to their first visit and sign in daily. Photo ID is required for registration [Passport, State driver's licenses, student IDs, Corning, Inc. IDs] and must be shown for subsequent visits.
  • Researchers must be at least 14 years old to access special collections materials. Parents or guardians of younger researchers may apply for an exception by contacting the Associate Librarian, Special Collections
  • All visitors should wash their hands prior to using the collection materials.
  • When using special collections materials, bound volumes must be supported in a book cradle, and pressure must not be applied to bindings. Unbound materials must remain in the original folder and order.

What’s Different in Special Collections:

  • Only one researcher may be scheduled at a time to view special collections materials.
  • Researchers must consult with a librarian in advance of a visit to identify materials needed during the research appointment.
  • Requests for materials must be sent 72 hours in advance of appointment and all registration and policy forms must be returned prior to the researcher’s visit.
  • Visitors may use non-flash photography to make copies. Any other scans or copies must be requested and will be made by staff and emailed to the visitor.

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Proxy Research Service

For questions that require in-depth use of Rakow Library collections, patrons may wish to hire a local researcher to conduct research on their behalf.

This list of researchers is maintained for the convenience of patrons, but the Library cannot vouch for the quality of work of individuals listed here. In addition, the Library does not mediate agreements between patrons and researchers. It is the patron’s responsibility to decide whether a researcher can meet their needs and to come to an arrangement with that researcher regarding services and fees.

Patrons contracting with a Proxy Researcher are required to establish patron IDs with the Rakow Library, in case scanning of materials is requested. For questions about this service or to request a list of local researchers, contact us through Ask a Glass Question.

Proxy Researchers who wish to participate in this service should complete the Researcher Form. Proxy researchers are required to establish patron IDs with the Rakow Library and, if new to the Library, to schedule an orientation with a reference librarian. Information on scheduling a consultation with a librarian and visiting our library is available on our website.

Digital Camera Policy

The Rakow Library permits photography in the reading room. We reserve the right to deny requests or revoke the photograph privileges of researchers. Please take time to review the following policies.

  • Photographs are for reference purposes only, and may not be reproduced, shared with others, published, or posted on the internet. If you wish to use an item for publication you must contact [email protected]. For more information ask the librarian at the reference desk or consult our Ask a Glass Question service.
  • Only digital cameras or cell phones may be used. No flash, tripods, laptop cameras, or special lighting are permitted. Users may not stand on chairs or rearrange furniture to capture a better image.
  • When photographing collection materials, bound volumes must be supported in a book cradle, and pressure must not be applied to bindings. Unbound materials must remain in the original folder and order.
  • The use of reproductions from materials in copyright is subject to fair use provisions of Title 17, United States Code. (see Copyright Notice below)
  • It is the responsibility of each user to keep complete and accurate citations for all items photographed.

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The Copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. The user agrees to defend, indemnify, and hold harmless The Corning Museum of Glass and the Rakow Research Library against all claims, demands, costs and expenses incurred by copyright infringement or any other legal or regulatory cause of action arising from the use of Library materials.

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